Your information
The confidentiality and integrity of your personal data is one of our main concerns.
Your personal data will be collected for marketing and communication purposes (communication of information, products and offers from Hotel Dom Henrique and 17º Restaurante & Bar) under the terms of the newsletter subscription form on the website’s home page. Under the data protection legislation in force in the European Union (General Data Protection Regulation), the use of personal data must be justified by at least one legal basis for the processing of personal data. The legal basis for collecting and using personal data for marketing and communication purposes is your consent.
By using our website you consent to us collecting, using and disclosing your personal information in accordance with this Privacy Policy. If you do not agree to this Privacy Policy, you may not use the website or submit information to us through or in connection with our website.
We comply with the principles defined by applicable law.
Data collection notice
By visiting the website, you accept the practices described in this Privacy Policy and authorize us to collect and use your personal information for the purposes outlined in this Privacy Policy and for any other purposes deemed reasonably necessary for the proper provision or management of the website and the activity of Hotel Dom Henrique.
Please note that the website may contain links to other websites that are beyond our control. If you access other websites using the links provided, the operators of those other websites may collect information from you that will be used by them in accordance with their respective Privacy Policy, which may differ from ours. Hotel Dom Henrique cannot be held responsible for the privacy policies of any website you visit.
Marketing and commercial use
When you provided us with your personal data, you were given the opportunity to subscribe to our marketing communications.
You can subscribe to or unsubscribe from our marketing communications at any time. All marketing emails contain a link to opt out of receiving further marketing communications from the website.
Share
We will only share information in the following circumstances:
With our group of companies.
With the State, law enforcement bodies and regulators, when we consider that the disclosure of the information is fair, reasonable and lawful.
Security
We take the security of your information very seriously and have controls and processes in place to minimize the risk of a data breach, although you must take responsibility when visiting other websites, even if you have followed a link to them from our website.
In the event of a data breach, we will take appropriate steps to notify you if you are or may be affected, and we will make every effort to minimize the impact.
How we collect data
We collect personal data based on information you provide.
If you choose to fill in questionnaires, take part in a competition, apply for a job or make a reservation online, you will be asked for some personal information, including your name, address, telephone number and e-mail address.
If you take part in a competition you should read the terms and conditions of this promotion which will confirm the extent to which we will use any personal information provided as part of taking part in the competition.
Information we can buy
If we buy information about you from another company, such as marketing lists, we promise to carry out all necessary checks to ensure that your information has been collected lawfully.
Why is personal data collected?
We collect your personal data for various reasons. In particular, it allows us to personalize your experience on our website, send you information about our products and offers.
The data you provide us with is:
Add to one of our mailing lists;
Communicate with you;
To provide a service or request that you have asked us for;
Personalize the service we provide;
Send suggestions, offers or news related to Hotel Dom Henrique and 17º Restaurante & Bar products.
Our website cooperates with mandatory requests made by legal authorities and reserves the right to disclose information that allows identification in order to detect fraud.
The information may be shared with government organizations or other companies that support us in fraud prevention or investigation, whenever:
This is required or permitted by law;
when trying to protect against or prevent actual fraud or possible unauthorized transactions;
When investigating fraud that has already occurred.
How do we treat personal data securely?
We have adopted appropriate security measures to protect against the loss, misuse and alteration of the data under the control of the website. Only duly authorized employees, agents and subcontractors (with a guarantee that they will keep the information secure and confidential) have access to this information.
We never provide individual user details without their prior consent.
Despite being a secure website, it is not possible to guarantee that a hacker cannot obtain communications between users and the website. In the event of a security breach, we will try to ensure that the consequences for users are kept to a minimum. If we find that the security of your personal data has been compromised, we will try to contact you as soon as possible.
Your rights
To obtain a copy of your personal data held by Hotel Dom Henrique e 17º Restaurante & Bar, please send your request by post to:
Dom Henrique Hotel – Rua Guedes de Azevedo 179; 4049-009 Porto.
To correct your data, please send an e-mail to privacy@hoteldomhenrique.pt
Data protection law
Hotel Dom Henrique e 17º Restaurante & Bar is responsible for processing your personal data, NIPC 500 258 422, postal address: Rua Guedes de Azevedo 179, 4049-009 Porto.
If you have any questions, complaints or queries about how we use your personal data, please contact us at privacy@hoteldomhenrique.pt.