COVID-19 is a disease caused by the infection with the new Coronavirus (SARS-CoV-2).

The disease is predominantly manifested by respiratory symptoms such as fever, cough and breathing difficulties, there may also be other symptoms, including odynophasia and general muscle pain.

Based on current scientific evidence, this virus is mainly transmitted through:

Direct contact: spread of respiratory droplets, produced when an infected person coughs, sneezes or talks, which can be inhaled or land in the mouth, nose or eyes of people who are close (<2 metres).

Indirect contact: contact of the hands with a surface or object contaminated with SARS-CoV-2 and then with the mouth, nose or eyes.

The success of Public Health measures depends on the collaboration of all citizens, institutions and organisations and society. It is well known that the risk of transmission increases with the exposure to a large number of people, especially in closed environments.

However, with the epidemiological evolution and the need to ensure the continuity of service in our space, a set of measures has been approved that reinforces the prevention of COVID-19.

The Contingency Plan is now defined to be followed by the entire team at Hotel Dom Henrique Downtown:




If a suspect case is identified, the person will be forwarded to the area defined as the isolation area. The person must put on a surgical mask (as long as the person is able to do it) and immediate contact is established with the SNS LINE 24: 808 242 424. The procedures to follow will be those indicated by the Health Authorities.




Hotel Dom Henrique Downtown provides an isolation area if any suspicious cases are identified. In this area the recommended means will be provided: water and some non-perishable food, cleaning materials stock, surgical masks and disposable gloves, thermometer, autonomous waste container and waste bags. The space has access to sanitary facilities.




SNS24 Line – National Health Service Contact Centre: 808 24 24 24
National Emergency Medical Number: 112




This plan is available for consulting by clients or entities that request it.




The monitoring of the evolution and the constant updating of the information on the local epidemiological situation concerning COVD-19 may lead to necessary adjustments to the now defined, which will be duly reported.